1) Conclusion of travel agreement
2) Payment
3) Services/additional agreements
4) Flight services
5) Changes in services and prices
6) Cancellation by the tour participant, changes in reservations, substitute persons
7) Cancellation and termination by the tour organizer
8) Termination of agreement due to exceptional circumstances
9) Tour organizer's liability
10) Warranty
11) Limitation of liability
12) Obligation to provide assistance
13) Exclusion of claims and statutory limitation thereof
14) Provisions relating to passports, visas and health
15) Invalidity of individual provisions
16) Legal venue
7. Cancellation and termination by the tour organizer
7.1. We are entitled to cancel the travel agreement prior to departure without due notice or to terminate it after commencement of the tour, if the participant interferes with execution of the tour over a sustained period despite being requested to desist from doing so by the organizer or if he/she infringes the agreement to such an extent that termination thereof without due notice is justified. If we terminate the agreement, we reserve the right to the tour price. Any additional costs incurred in connection with repatriation shall be borne by the person causing the interference.
We must, however, take into account the value of any savings in expenses and any benefits that may accrue through alternative utilization of services not utilized by the person concerned, including any amounts refunded by the respective service providers.
7.2. We may cancel the agreement up to 2 weeks prior to departure, if the minimum number of participants specified in the tour offer is not reached. We are obliged to inform customers of the impossibility of carrying out the tour as soon as the above situation arises and to send them notice of termination of the agreement without delay. The tour price paid will be refunded to customers immediately.
7.3. We may cancel the agreement up to 4 weeks prior to departure, if, after all possibilities have been exhausted, it would nevertheless be unreasonable to expect the organizer to carry out the tour because there are so few reservations for this tour that the costs we would thereby incur would exceed an acceptable level for this tour. The right of cancellation shall, however, only be available, if we are not responsible for the causative circumstances and provide evidence thereof and submit a comparable alternative offer to the traveler.
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